Roger Principle (ENSA — RTCH)

The Roger Method is from ENSA Mental Health First Responders program (RTCH) who is teached to first responders in a service project initiative by Round Table Switzerland for the betterment of Men’s Mental Health within their organisation.


How to Apply the ROGER Principle in Everyday Situations

The ROGER principle provides a practical, step-by-step framework for supporting someone who may be experiencing mental health challenges. While rooted in professional mental health first aid, its steps are designed for anyone to use in daily life-not just emergencies.

  • Reacting when you notice someone is struggling
  • Open and unbiased listening and communication
  • General support and information
  • Encouraging professional help
  • Resource mobilization

Here’s how you can apply each part of ROGER in everyday situations:

1. React when you notice someone is struggling

  • What to do: Pay attention to changes in mood, behavior, or social withdrawal in friends, family, or colleagues.

  • Example: If you notice a usually outgoing friend becoming withdrawn or quiet, gently approach them and say, “I’ve noticed you seem a bit down lately. Is everything okay?”

2. Openness-listen and communicate without judgment

  • What to do: Offer a safe space for the person to talk. Listen actively, show empathy, and avoid interrupting or offering immediate solutions.

  • Example: If someone starts sharing, let them speak at their own pace. Respond with phrases like, “That sounds really tough,” or “I’m here for you,” to show understanding23.

3. Give support and information

  • What to do: Offer reassurance and basic information about mental health. Normalize their feelings and let them know they’re not alone.

  • Example: Say, “Many people go through difficult times like this. It’s okay to feel this way, and support is available.”

4. Encourage professional help

  • What to do: If appropriate, gently suggest seeking help from a mental health professional, counselor, or doctor. Offer to help them find resources or accompany them if they’re nervous.

  • Example: “Talking to a professional can really help. Would you like me to help you find someone to talk to?”

5. Reactivate resources-help them reconnect with strengths and support networks

  • What to do: Encourage the person to reach out to supportive friends, family, or engage in activities that usually bring them comfort or joy.

  • Example: “Is there someone you trust that you’d like to talk to? Or maybe we could go for a walk together like we used to.”

Everyday Application Scenarios :

  • At Work: If a colleague seems stressed or overwhelmed, ask if they want to take a break and talk. Listen openly and offer support, without trying to “fix” the problem immediately.

  • With Friends: If a friend cancels plans repeatedly or seems distant, check in with a simple, “How have you been lately?” and make time to listen.

  • In Family Life: Notice changes in a family member’s routine or mood. Start a gentle conversation, listen, and encourage them to share what’s on their mind.

Why It Works :

The ROGER principle is grounded in the humanistic ideas of Carl Rogers, emphasizing empathy, acceptance, and the belief that everyone can grow and heal when given the right support 3. By reacting with care, listening openly, giving support, encouraging professional help, and helping people reconnect with their strengths, you create a safe environment for others to express themselves and seek help if needed 23.

In summary:
Applying the ROGER principle in daily life means being attentive, empathetic, and proactive-qualities that help build trust and support the well-being of those around you, whether in big moments or small everyday interactions.

Find more about Men’s Mental Health here !