Telefono Azzurro was a community service project that was headed by Round Table Italy in the 80s and 90s (to confirm).
The following is an extract from a 1989 magazine, giving some details of the project at the time.
The famous Italian Community Service il Telefono Azzurro
S.O.S. Infanzia Telefono Azzurro was founded on the 21st of September 1987 and since then has been operating 24 hours a day (Tel. 051/222525).
This service founded in Bologna, was possible thanks to the co-operation between the Italian Association against Child Abuse and the Round Table Italia, together with the precious work of another twenty persons: psychologists, social workers and educationalists.
Both adults and minors turn to S.O.S. Infanzia Telefono Azzurro, which is associated to other public and private facilities such as social and health services, Judicial Police, Juvenile Court and voluntary services.
Much help is given by lawyers, psychiatrists and paediatricians in specific cases.
The results obtained during these three months are the following:
CALLS
The Telefono Azzurro has received 6000 calls. 600 of these have been taken into serious account. Another 200 calls were considered as a first step. Many people often called simply to have explanations to their problems or even just to speak with somebody.
Who calls
Principally members of a family and their close relations followed by neighbours, friends — and whoever may be involved in each case. Two thirds of the calls are women and the remainder are men.
Fortunately the anonymous calls are only 25% of the whole calls and the fact that they are decreasing is encouraging. Over 30% of the people who call are adults followed by adolescents and young children.
Future plans
Other teams have been formed in various cities: Milano, Torino, Roma, Napoli, Palermo e Genova. These teams are not organizations similar to ours but they are external and dislocated facilities which co-operate with S.O.S. Infanzia, organized in a way that they can follow and take in charge the various cases in their area. New groups should be formed in the near future. In the meantime, courses for the workers, meetings, contacts with specialists, frequent exchanges with foreign facilities and workers are being arranged. There is also in phase of study a general convention which could group a major number of experiences and data.
The results achieved have gone beyond every expectation and the emphasis laid on this enterprise is the largest ever made to any one promoted by a club service in Italy.